30-Day Money Back Guarantee Policy
At Straight One Au we value our clients’ satisfaction and stand behind the quality of our services. To ensure that our clients have full confidence in their decision to work with us, we offer a 30-Day Money Back Guarantee.
Policy Details:
- Applicability: The 30-Day Money Back Guarantee applies to all new clients who have purchased our services for the first time.
- Request Period: If, for any reason, a client is not satisfied with our services, they have 30 days from the date of service commencement to request a refund.
- Refund Process: To initiate the refund process, the client must contact our customer support team through email or phone, stating the reason for the refund request.
- No Questions Asked: We understand that circumstances may vary, and the client’s decision to seek a refund will be respected without any questions asked.
- Full Refund: Upon receiving the refund request within the 30-day period, we will process the refund for the entire amount paid by the client for the specific service.
- Cancellation of Services: Once the refund is processed, the client’s access to the service will be discontinued, and any related agreements or contracts will be terminated.
- Exclusions: The Money Back Guarantee does not apply to any subsequent services or additional products purchased after the initial service.
- Eligibility Criteria: To be eligible for a refund, the client must adhere to the terms and conditions of the original service agreement.
- Client Feedback: While not required, we appreciate any feedback from clients regarding their experience with our services. Client feedback helps us continuously improve our offerings and ensure customer satisfaction.
- Processing Time: We strive to process refunds promptly. However, depending on the payment method and other factors, it may take up to 7 business days for the refund to reflect in the client’s account.
Our Commitment:
At Straight One Au, we are dedicated to providing top-quality services and ensuring that our clients achieve their business objectives. The 30-Day Money Back Guarantee is a testament to our confidence in the value and impact of our services. We are committed to working closely with our clients to deliver the best solutions and exceed their expectations. Should any client feel that our services do not meet their requirements, we are happy to offer a full refund within the specified period.
Note: The terms and conditions of the Money Back Guarantee are subject to change. Clients are advised to refer to the latest policy available on our website or contact our customer support team for the most up-to-date information.